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Delivery Information

Delivery & Postage Information

Delivery & Postage Costs

Smaller product items such as the Fugi Kits, Silicones & Adhesives are sent nationwide via Australia Post or by courier.

To provide the most efficent service the delivery charges are either $8 or $12 depending on the product and number of items ordered.

Ral Coloured Silicone orders, All orders are shipped direct from our UK Factory and not stocked in Australia. Delivery costs are either $20 for International or $40 for International Courier.

Your shipping charge is automatically calculated for you at the checkout page.

For all sealants and adhesives orders above $400 we provide a free delivery service.

 

For delivery information on our Waterproof Panelling products please see: Waterproof Panelling Delivery Info 

 

Returns Policy

If you are not satisfied with an item once you've received it, please let us know within 7 days of the date you received it for an exchange or a refund. The item(s) must be notified to us within 7 days from the date it was received.  Any items listed at a discounted or sale price are exchange only. 

How to Return/Exchange Items

Send the item(s) back to us together with your full name, address, phone number, e-mail address and details of the items you are returning, the reason for returning them and whether you want a refund or an exchange. 

ANY ITEMS RETURNED MUST BE IN THEIR ORIGINAL CONDITION! We will not accept returns if they are used or damaged. 

Restocking Fee

A restocking fee will be charged to you equal to 20% of the value of the returned goods for all products returned to us.

If you have any questions about our returns policy please contact us at info@abbuildingproducts.com